Order Cancellation

If you would like to cancel your order, please read the cancellation policy below before filling out the form.

Order Cancellation Policy
Be sure you want what you order before you place it. All Sales are final and we can't cancel an order once it's shipped. Provided the order has not shipped, all order cancellations are subject to a maximum fee of $20.00. If the order has already been shipped and is cancelled or refused, shipping charges will not be refunded and the order will be subject to a 20% restocking fee upon arrival back to NorthAmericanHVAC.com. Custom orders where the product has already been fabricated/manufactured cannot be cancelled. We do not ship on weekends or Holidays.

Compressor cancellations: Compressor cancellations are subject to a 35% cancellation fee. And are NOT returnable.